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Help Center
Scheduling
Services
Pricing
Parent Specialty
Insurance
Scheduling
Cancellation Policy
Packages/Bundles
Current Clients
Emergency
General Information
Assessment
Referrals
Little Otter Shop
Scheduling
Information on scheduling and policies
How do I schedule an appointment?
How do I reschedule my appointment?
How do I cancel my appointment?
Is there a limit to the number of appointments I can miss?
Do I need to schedule my next appointment immediately after my Kickoff Call?
Am I guaranteed a time slot with a provider even if I have not scheduled my next appointment?
Can I cancel/reschedule an assessment session?
Cancellation Policy
Can I reschedule an appointment versus cancel, avoiding a cancellation fee?
I reached out to cancel before the 24 hour window but was charged—what do I do?